Frequently Asked Questions (FAQ) 🕊️

Q: Where and when do I pick up my cookies?
A: We host our local porch pickups every Saturday morning in Palm Bay, FL. Once your pre-order is confirmed via our website, you will receive a confirmation email with our exact pickup address and morning time windows.

Q: Can I buy single cookies, or do you offer different box sizes?
A: To ensure the highest quality and presentation, our cookies are exclusively sold in our signature Boutique 4-Packs for $24 Each box features a curation of our massive, 111.6g (3.9oz) Heavyweight masterpieces packed in our premium, eco-friendly BRP boxes.

Q: What makes your ingredients special?
A: We believe in absolute quality. We use 100% organic Bob’s Red Mill flour, organic unbleached sugars, and top-tier allergen-friendly chocolates. Best of all, our cookies are made with our signature house-made plant butter, making our entire menu 100% vegan and dairy-free without compromising on that rich, traditional bakery flavor.

Q: How long do the cookies stay fresh and how should I reheat them?
A: Because we heat-seal each cookie in a frosted protectant bag immediately after cooling, your treats stay perfectly fresh at room temperature on your counter for up to a week. For longer storage, keep them in the fridge to preserve that dense, fudgy core texture. To experience that straight-from-the-oven warmth, simply microwave your cookie for 15 seconds to make the chocolate flow like a river!

Q: How do I pay for my pre-order?
A: All orders must be placed and securely processed directly through our CottageCMS website to reserve your box. Because our batches are limited to just 10 boxes per drop to guarantee maximum quality, we cannot accept cash or walk-up orders at our porch pickup.